The Impact of Infrastructure Failures on AI Platforms: A Case Study of ChatGPT Outage
Foundation:- ChatGPT is an AI powered conversational platform running on Microsoft’s cloud infrastructure which is available globally. Its seamless functionality relies on uninterrupted power and robust server networks to handle millions of requests at the same time. But a power outage at Microsoft’s South Central US data center on December 26th 2024 showed how critical infrastructure failures can impact these kinds of services. The outage affected ChatGPT globally and users saw high error rates and service unavailability. It wasn’t just casual users who were affected but also businesses and developers who rely on its API for mission critical tasks, highlighting how global AI platforms depend on robust power and server infrastructure. These failures remind us we need stronger backup systems and contingency plans to keep the service up and running and avoid widespread disruptions in the future. How ChatGPT works ? Here is the diagram showing how a ChatGP...