Ensuring Network Resilience: The Importance of Failover Testing for ISPs
Objective: -
Failover testing is essential for ISPs to ensure service continuity, maintain customer satisfaction, and meet regulatory requirements. By regularly testing and refining failover mechanisms, ISPs can enhance the reliability and performance of their networks, ultimately leading to a more robust and trustworthy service for their customers.
Fig :1 Requirement of Failover test
1.Service Continuity
Less Downtime: Failover testing makes sure that if the main system fails, backup systems quickly take over, so there's minimal interruption for users.
Happy Customers: Reliable service means customers experience fewer disruptions, making them more likely to stay with the ISP.
2. Reliability and Redundancy
Backup Systems Work: Testing ensures that backup systems will effectively take over if the main system fails.
Network Stability: Regular testing helps the network handle problems without major issues.
3. Performance and Load Balancing
Even Traffic Distribution: Failover systems balance the load across servers. Testing ensures this process works smoothly, even during failures.
Check Performance: ISPs can measure how well their systems perform during failovers and fix any problems.
4. Security and Compliance
Follow Rules: Testing ensures the ISP meets regulatory requirements, avoiding fines.
Protect Data: Failover systems help maintain security during attacks or failures, keeping customer data safe.
5. Operational Efficiency
Spot Issues Early: Regular testing identifies potential problems before they become serious.
Save Money: Preventing outages through effective failover testing saves the ISP money on emergency repairs and lost business.
Scenario-1 Rail wire ISP have 3 uplinks: Vodafone, Jio & GTPL. It should be fulfilled below condition:
1. If Vodafone & Jio link down, traffic should be automatically switch over on GTPL link.
2. If Jio & GTPL link down, Traffic should be automatically switch over on Vodafone link.
3. If Vodafone & GTPL link down, traffic should be automatically switch over on Jio link.
4. If one of the links down, traffic should be load-sharing in rest of both links.
Pre-requisite: -
1. To achieve failover test successfully, all prefixes should be advertised properly with 3 upstream provider ISP.
2. BGP received and advertised routes need to be checked properly at both ends router.
3. The no. of received and advertised routes should be same at all ends.
4. Generally, upload and download traffic takes priority wise ISP as per BGP attributes local-preference and AS-path respectively.
CASE-1 Testing on GTPL link: -
◼ To test GTPL link, Tx team manually shutdown and Vodafone & Jio link, Traffic increases
gradually on Railwire_r1 <lag-1> GTPL_ r1 link from 11.92 % to 63.35 %.
◼ There is traffic dip observed due to link manually shutdown at Tx end towards Vodafone & Jio.
◼ Before start Activity: -
CASE-2 Testing on Vodafone link:-
◼ To test Vodafone link, Tx team manually shutdown Jio and GTPL link, traffic on Railwire-r1<>Vodafone_r1 increases from 10.84 % to 38.4 %
◼ There is traffic dip observed on Jio & GTPL link. Traffic automatically switches over Ralwire_r1 <> Vodafone_r1 link.
CASE-3 Testing on Jio link:-
◼ To test Jio link, Tx team manually shutdown Vodafone and GTPL link, traffic on Railwire-r1<>Jio_r1 increases from 12.84 % to 39.5 %
◼ There is traffic dip observed on Jio & GTPL link. Traffic automatically switches over Ralwire_r1 <> Jio_r1 link.
CASE-4 Testing for Load Sharing
Tools to Monitor Load Sharing
Use these to see what happens during failover tests:
• NetFlow/IPFIX: To see traffic distribution.
• Telemetry or SNMP: To see link utilization.
• Ping/Traceroute: To see traffic paths.
• Traffic Generators: iPerf to simulate load for failover testing.
• Monitor Performance: Make sure backup links have enough bandwidth for failover traffic.
• Minimize Convergence Time: Tune routing protocol timers for faster failover.
• Verify Symmetry: Make sure bidirectional traffic flows are the same on both redundant paths.
Conclusion: -
A failover test checks if a network can switch traffic from a primary path, link or device to a backup in case of failure with minimal disruption. During the test one or more primary components (e.g. links, routers or paths) are intentionally disabled or degraded to see if the backup resources can handle the load. Key items to check are traffic redistribution, load sharing across redundant paths and metrics like convergence time and resource utilization. Proper failover testing involves simulating different failure scenarios, verifying policies (e.g. ECMP, MPLS-TE or SD-WAN rules) and looking at traffic patterns to ensure resilience and performance under failure.
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